Privacy Policy
The purpose of the Privacy Policy("Policy") below is to communicate our practices regarding Vegan Guide App LLC’s (hereinafter “Vegan Guide App”) practices regarding the collection and dissemination or personal information which can be linked to a specific individual, including name, e-mail address, IP, or other information which is provided to us by our users, as well as your legal rights. This Policy doesn’t extend to external sites which are linked to Vegan Guide App’s application, business which you may interact with on or through Vegan Guide App services, or other non-Vegan Guide App content. Please check with these specific companies, websites, and applications for their policies regarding data privacy.
By using the Vegan Guide App application you accept the terms of this Privacy Policy.
INFORMATION WE COLLECT AND USE
We may collect or receive personal information in a variety of different ways.In many cases, you can select the information to provide, although certain information is needed in order to use Vegan Guide App and
for us to provide services to you.We use your information
for the purposes described below:
From you and / or from other sources at your direction:
We may collect a variety of information from you when you provide it to us directly or when you direct us to obtain it from a third party source.The different kinds of information we gather typically depend on how you interact with us.For instance:
We may collect basic account information such as your email address, phone number, username and password.This information is necessary to create your account and it helps secure and provide access to our Services.We may also obtain or infer demographic information.If you use Facebook, Google, or other third party application or website to register
for or log in to the application(or later connect your accounts), you authorize the third party to share your personal information with us, including your email address, age and publicly available information about you and your publicly shared social media information.If you access the application with another third party social network we will collect information you have agreed to make available.This could include
for instance, your name, user ID / URL, profile picture, age, list of friends, email address and / or phone number, and / or your birthday, language, and / or geolocation.We may collect additional profile information about you when you upload a picture, or add your interests
for example.We may gather information from the actions you take to recommend, create, communicate and share content.This includes messages you send, videos or content you create, information about the content you create yourself and the content you post.In addition, we track social interactions in our application which includes, but is not limited to, things you like, follow, etc.If you send us support requests or feedback, you may provide us with additional information to enable us to contact you and address your feedback and we may retain such information to enhance our services and to respond to you.Message boards or forums or groups may be available to you through the application.Please remember that any information you post(including in these areas) may become public information and may be removed or addressed
if inviolation of our terms of service.We use publicly available information to help provide our services.Please be aware that
if you post personal information online that is accessible to the public, you may receive unsolicited responses.You should exercise caution when deciding to disclose any of your personal information in a public forum, including within our applications, as it may be misused or abused by third parties.When you purchase a subscription, you provide our payment processor with your payment information.We don’ t ask you to provide us with any sensitive personal information, which could include any information relating to your race or ethnic origin, political opinions, religious or philosophical beliefs, membership of a trade union, physical or mental health, genetic or biometric information, sexual life or sexual orientation.If you decide to share this type of information on Vegan Guide App, you explicitly consent to us displaying it or sharing it in accordance with your selection.In order to provide us with technical information, we may collect information from your browser, computer, or mobile device when you use the application, including:
If you choose to share content or find your friends on Vegan Guide App, we will access your contacts on your device(including contact information your service provider(s) or app automatically added to your address book when you communicated with addresses or numbers not already in your list) and send your contacts to our servers to check
if any of them are on the application you are using.After we check
for matches we will we delete your contacts from our servers.When you use the Services, we may automatically collect log data, including your IP address, browser type, hardware type, unique device ID, the version of your operating system and your activity within the application.We use the log data
for security purposes and to improve our services.We receive device identifiers.These are mainly used
for online advertising and marketing purposes
.We may access geo - location information from your mobile device which helps us share where you are in the world, provide locations to your posts and content, and display local activities and content based on your current location.It is also used to aid us in sending you relevant messages based on where you live.You are able to control the collection of geo - location information through your device.We may use cookies, which deposit small data files stored on your computer or mobile device, and other similar technologies like software development kits or third party libraries.These cookies are used to distinguish you, identify your interests and your account and its status and settings, to collect usage data, keep track of your preferences and deliver content specific to your interests.Our advertising partners may use cookies and similar technologies to identify and deliver content and advertising specific to your interests and to track the effectiveness of such advertising and to provide and analyze their services.You may configure your browser to reject cookies.By using our application you consent to our, and our advertising partners’, use of cookies and related technologies, and the sharing of data with our advertising partners.You can withdraw your consent to our use of cookies using your browser settings or your device’ s limit ad tracking settings.You may also be able to control the use of cookies via industry websites or through other functionality which we may have available from time to time.As with any business, we may change or work with different partners from time to time.We may provide a list of partners in this Policy or in another document which we will make available to you.
HOW WE USE YOUR INFORMATION
We use the information we have to help us provide, operate, enhance, customize, support, and market our services.In order to register
for a Vegan Guide App account, we need certain information.We may use your email address and / or phone number to send you information about the services, provide customer support or to notify you of additional Vegan Guide App products and services, where permitted by applicable law.In cases described above, you may use your account settings to unsubscribe from notifications from Vegan Guide App.We may use information from one Vegan Guide App application to improve your experience in other applications as we may integrate our services.We collect information to learn about your use of the service and to enhance your experience when using the services, such as interaction with other users and notifications, chat, or messaging functionality, public boards, competition and other similar features.We make an effort to show you social content that we think will be of interest to you.We
try to continuously improve our services and your experience.As part of this, we use the data we have to identify ways to make our services better and more engaging
for our users.We use your interactions on the services, along with the other data described in this policy, to infer your interests.We do this to identify and suggest content that you may like and to tailor advertising, including off - site advertising.
We use data to identify and respond to potential risks to our users and services which might include spammers, phishing attempts, screen scraping, bullying and other violations of our terms of service.We promote our Services via customized advertising on third party sites.We may use your information to target advertising; including to design advertising campaigns.You use your information
for customer relationship management purposes, including
for targeting email and other engagement campaigns.We may conduct or sponsor surveys and contests.Participation in surveys and contests is completely voluntary.If you elect to participate, we may ask you
for contact, demographic, and other information and may ask you to agree to additional terms and conditions.By using this site or our services, you are agreeing to the use of Cookies and similar technologies
for the purposes described in this policy.
For European Economic Area Residents If you reside in a country in the European Economic Area(EEA), then under the General Data Protection Regulation(“GDPR”) and applicable data protection laws you have the rights, among other things, to access your personal data, have us erase it, and / or restrict its further processing.If you wish to access or delete your personal data(
if any) maintained by Vegan Guide App or our affiliate partners related to advertising on the application, you can contact us at support @veganguideapp.com If you wish to see a list of the advertising partners we work with or change which of those partners track your behavior using cookies, please contact us directly.California Privacy Rights If you are a user of the Services and a California resident, California 's "Shine the Light" law (California Civil Code § 1798.83) permits you to request and obtain from us once a year, free of charge, information regarding our disclosure of your personal information (if any) to third parties for direct marketing purposes. If this law applies to you and you would like to make such a request, please submit your request in writing to support@veganguideapp.com
THIRD PARTY WEBSITES NOT ENDORSED
The Services may contain links to third - party websites.Your use of these features may result in the collection, processing or sharing of information about you, depending on the feature.Please be aware that we are not responsible
for the content or privacy practices of other websites or services which may be linked to our services.By clicking on any of the third - party or advertisement links contained within Vegan Guide App, you will leave Vegan Guide App.The website you will go to is not endorsed by Vegan Guide App.Vegan Guide App does not endorse the content of any third - party website.Vegan Guide App is not responsible
for the content of links, third - party sites, sites framed within the Vegan Guide App site or third - party advertisements, and does not make any representations regarding their content or accuracy.Your use of third - party websites is at your own risk.Vegan Guide App does not endorse any product advertised on the Vegan Guide App application.Our Privacy Policy does not cover the information you choose to provide to or that is collected by any third party.We strongly encourage you to read such third - party privacy policies.
It is the intent of Vegan Guide App to provide information as to vegan products.However, Vegan Guide App does not ensure the accuracy of any representations made by third - parties.Therefore, there may be times when you are redirected to a product, website, or other advertisement which is not appropriate
for a vegan website.If this occurs, please notify Vegan Guide App immediately, and we will undertake efforts to address any confirmed complaints.Please include the page you found the inappropriate information, the web address of the advertisement, and any other information which will allow us to investigate and address these concerns.
INFORMATION YOU AND WE SHARE
The information you provide us through your use of the Services is information you have consented to allow us to make public.You share your information as you use and communicate through our services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our services.Account Information.Your phone number, profile name and photo, bio, status may be available to anyone who uses our services, although you may be able to configure your settings to manage whether certain information is available to other users and businesses with whom you communicate.Your Content.Your content is published in accordance with your privacy settings.Content is public by
default.If you comment on any content on the services, your comments may be public and available to other users of the services.Your Contacts and Others.Users and businesses with whom you communicate may store or re - share your information(including your messages) with others on and off our services.We may share information about you or your use of the services with our advertisers and third party advertising partners.This means we may give our advertisers information about the characteristics of our users, along with sharing certain identifiers and / or location information, but we do not specifically identify you by name or share your contact information.Third parties can use this data to deliver targeted advertisements that they believe will be of most interest to you or to assess the effectiveness and reach of advertising campaigns.
We work with third party analytics to collect information such as how often users visit our website, what pages they visit when they do so, and what other sites they used prior to coming to the website.
Third - Party Service Providers.We work with third - party service providers to help us provide, enhance, understand, customize, support, and market our services.Any information in your public profile which may include your username and any profile image, location or additional information that you provide as part of your Public Profile, including but not limited to your phone number, or email address) will be accessible by other users of the services.Content that you create through or upload to the services will by
default be public and available to users of the services.
We may preserve and disclose your information
if we believe in good faith that we are required to do so in connection with any legal investigation or legal complaint, or by law or regulation, including in response to a court order, subpoena, regulatory requirement or other legal demand or request or
if
we believe in good faith that it is reasonably necessary to protect the safety of any person, to address fraud, security or technical issues, to protect Vegan Guide App’ s rights or property, and / or to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our terms of service.
We may use any recording, video and / or other content you create in the Services in order to promote Vegan Guide App or our Services.
We may share some or all of your information in connection with, or during negotiation of, any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets.In the event of an insolvency, bankruptcy, or receivership, information may also be transferred as a business asset.
OUR LEGAL BASES FOR COLLECTING, USING, SHARING AND OTHERWISE PROCESSING YOUR INFORMATION
Vegan Guide App relies on a number of legal bases to collect, use, share, and otherwise process the information we have about you
for the purposes described in this Policy.These legal bases include:
Certain processing is needed to provide the services.For example, we need to disseminate your content to provide our service.We need basic contact information in order to register you
for a Vegan Guide App account and to share content on the Vegan Guide App application, which is part of our service;
Where you have consented to certain processing.For example we may send you marketing messages
if you have consented to receiving them, or we may ask you
if you want to take part in voluntary surveys or contests.You may revoke that consent at any time;
For Vegan Guide App to comply with a legal obligation, a court order, or to exercise and defend legal claims, to protect your vital interests or those of others, or where the processing is necessary in the public interest.We may,
for instance, share data where we are required by law to do so;
and
Some processing is necessary because it is in Vegan Guide App’ s or a third party’ s legitimate interests.
We process your information in furtherance of the following legitimate interests:
Keeping the Services safe and secure: We use your information in an effort to keep our Services safe and secure.We do so as it is necessary to pursue our legitimate interests, the interests of our community and yours, in ensuring Vegan Guide App is secure, and to protect against fraud, spam, misuse and abuse.
Providing our Services: We use your information to provide the services, including any personalized services.We do so as it is necessary to pursue our legitimate interests in providing an innovative and tailored offering to our users on a sustained basis and to provide stable connectivity.For example, where there is poor connectivity, users can experience difficulty in downloading / uploading content.Therefore, Vegan Guide App needs to process log data, including your IP address, to troubleshoot the issue.Without your IP address and location info, it can be hard to address connectivity issues.
MANAGING AND DELETING YOUR INFORMATION
We may offer the ability to correct or update the information collected during registration via your account settings on our website or the applicable App or by contacting support and we rely on the accuracy of the information you provide us(such as your age).You may request deletion of your account by contacting support via support @veganguideapp.com
We retain your information in our server logs, our databases and our records only
for as long as necessary in light of the purposes set out in this Policy, subject to any legal obligations to further retain such information.We may use third party service providers to store and maintain such data.We retain your verification - related information
for a reasonable period of time, even
if you do not complete all verification steps, to assist with future verifications and to prevent abuse of our verification processes.If you decide not to verify the account and would like us to delete the verification information you provided, contact support.
If you create content with other users such group content will remain after you delete your account.
YOUR RIGHTS
If you reside in certain territories, including the European Economic Area, you benefit from a number of rights in relation to your information.While some of these rights apply generally, certain rights apply only in certain limited cases.We describe these rights below in a summary format, but mandated applicable law shall govern.
You can access much of your information by logging into your account.Where legally required, we can provide your information upon your request.Note that, in accordance with applicable law, information will not be provided where doing so would adversely affect the rights(including the intellectual property rights) of others.
You can also change, restrict, limit or delete much of your information by logging into your account.If you cannot do this, or you do not have a Vegan Guide account, contact support via support @veganguideapp.com.We may retain certain information as required by applicable law.
If we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances.In such cases, we will cease processing your information unless we have compelling legitimate grounds to
continue
processing or where it is needed
for legal reasons.If you live in the European Economic Area, you also have a general right to object to the use of your information
for direct marketing purposes.
Where you have previously provided your consent, you have the right to withdraw your consent to the processing of your information at any time.For example, you can withdraw your consent to email marketing by following the link provided in a marketing email.You can also revoke any consent you have provided to our use of your geo - location information by changing the setting on your mobile device.If you withdraw your consent to the use of your information
for purposes set out in this Policy, you may not have access to all(or any) of our services and we might not be able to provide you all(or any) of the services.In certain cases, we may
continue to process your information after you have withdrawn consent
if we have a legal basis to do so or
if
your withdrawal of consent was limited to certain processing activities.
If you reside in the European Economic Area, should you wish to raise a concern about our use of your information, you have the right to do so with your local data protection authority.
SECURITY
We maintain technical and organizational measures to protect against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to your information.We
try to ensure a level of security appropriate to the risks that are presented by the processing and the nature, scope, context and purposes of the processing as well as the risk to users.No method of transmission over the Internet, or method of electronic storage, is 100 % secure, however.While we use reasonable efforts to protect your personal information, we cannot guarantee its security.
DATA TRANSFERS
When you use our Services your personal information is transferred to the United States, where the laws protecting privacy may be less stringent than those in your home country.We’ re a US company so this transfer is necessary
for the performance of our services.In certain cases, your data may be transferred to other countries or made available to users in other countries as part of these services.
We may use a legal mechanism known as "standard contractual clauses"
to protect information transferred outside the EU.Standard contractual clauses refer to contracts between companies transferring personal information that contain standard commitments approved by the EU Commission protecting the privacy and security of the information transferred.You can contact us to learn more and to request a copy of any clauses which may relate to your data.
RENT OR SALE OF INFORMATION
Vegan Guide App never rents, sells, or trades your email address, name, nor postal addresses to other organizations and commercial companies.Only Vegan Guide will have access to your personal information.If you have opted - in we might occasionally send you promotional marketing from vegan companies we work with, but they will never be given your personal information by Vegan Guide App.
LIMITATION OF LIABILITY
While VEGAN GUIDE APP works to provide its subscribers with accurate information, VEGAN GUIDE does not warrant or assume any legal liability or responsibility
for the quality, accuracy, completeness, legality, reliability or usefulness of any information, product or service represented within our website or application.The content provided herein is
for educational and informational purposes only.The user agrees that IT WILL NOT RELY on any of the information contained herein without first verifying the information, consulting a physician, or otherwise conducting individual due diligence.No information obtained through VEGAN GUIDE APP or through any outside resource, including third party websites, links, or referenced resources, contained herein shall create any warranty, representation, guarantee, or condition of any kind.VEGAN GUIDE APP and its associated website and application are not responsible
for the content or availability of any external or outside websites or the information contained therein.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VEGAN GUIDE APP OR ITS SERVICE PROVIDERS, LICENSORS OR SUPPLIERS BE LIABLE FOR SPECIAL, COMPENSATORY, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, LOST PROFITS, LOST DATA OR CONFIDENTIAL OR OTHER INFORMATION, LOSS OF PRIVACY, COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, FAILURE TO MEET ANY DUTY INCLUDING WITHOUT LIMITATION OF GOOD FAITH OR OF REASONABLE CARE, NEGLIGENCE, OR OTHERWISE, REGARDLESS OF THE FORESEEABILITY AND / OR IF WE WERE ADVISED OF SUCH DAMAGES OR OF ANY ADVICE OR NOTICE GIVEN TO VEGAN GUIDE APP OR ITS SERVICE PROVIDERS, LICENSORS AND SUPPLIERS ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF ANY VEGAN GUIDE APP SERVICES.THIS LIMITATION SHALL APPLY REGARDLESS OF WHETHER THE DAMAGES ARISE OUT OF BREACH OF CONTRACT, NEGLIGENCE, TORT, OR ANY OTHER LEGAL THEORY OR FORM OF ACTION.ADDITIONALLY, THE MAXIMUM LIABILITY OF VEGAN GUIDE APP AND ITS SERVICE PROVIDERS, LICENSORS AND SUPPLIERS TO YOU UNDER ALL CIRCUMSTANCES WILL BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU IN THE LAST NINETY(90) DAYS TO VEGAN GUIDE FOR ANY VEGAN GUIDE SERVICES.YOU AGREE THAT THIS LIMITATION OF LIABILITY REPRESENTS A REASONABLE ALLOCATION OF RISK AND IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN VEGAN GUIDE AND YOU.THE VEGAN GUIDE APP SERVICES WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.VEGAN GUIDE APP WILL NOT BE LIABLE FOR FAILURE TO PERFORM ANY OBLIGATION UNDER THESE TERMS IF SUCH FAILURE IS CAUSED BY THE OCCURRENCE OF ANY UNFORESEEN CIRCUMSTANCE BEYOND ITS REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, INTERNET OUTAGES, COMMUNICATIONS OUTAGES, FIRE, FLOOD, NATURAL DISASTER, CIVIL UNREST OR WAR.
WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS: YOU AND VEGAN GUIDE APP AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE CLASS ACTIONS, OR CLASS ARBITRATIONS.
Dispute Resolution
You and Vegan Guide App agree that should a dispute arise between the parties as to any issue related to this Privacy Policy, the parties agree to first notify the other party of the claimed dispute in writing within thirty(30) days of the basis of the dispute in an effort to resolve the same without the need
for further action.In the event that the dispute is not resolved, the parties agree to participate in a mediation session prior to the initiation of litigation.This is a required and non - waivable pre - condition to initiating any other legal dispute.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to its conflicts of law provisions.User hereby submits, through use of the application or website, to the exclusive jurisdiction of the courts of the State of Florida and of any United States courts located within that jurisdiction
for purposes of any and all litigation arising out of the use of this site, or the purchase of any goods made through this application or website.User waives any objections to the forum of Florida
for lack of venue, forum non conveniens, or any other jurisdictional ground.
CHILDREN 'S PRIVACY
Our service does not include anyone under the age of eighteen(18) years old(“Minor”).Minor persons are prohibited from using our services without parental consent and we do not knowingly collect information from such individuals.If we become aware that a Minor has provided us with their information, we take steps to remove such information and terminate the account, unless proper parental consent is received by Vegan Guide App.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to amend this Privacy Policy from time to time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology.Please check this page periodically
for changes.Use of the information we collect is subject to the Privacy Policy in effect at the time such information is used.If we make any material changes to this Privacy Policy, we will post the changes here.Please review the changes carefully.Your continued use of the services following the posting of changes to this Privacy Policy will constitute your consent and acceptance of those changes.